SmartCare™ Services

Surgical Tables, Lights & Pendants

Explore our service plans for surgical tables, lights and pendants.

Protect your patients with proactive service solutions

For fewer interruptions, better patient care and peace of mind

What can a Hillrom service plan offer you? 

Reduce downtime and enjoy fast response times.

Cut down on repair costs.

Be confident your equipment is performing at its best, is safe for patients and caregivers, and complies with regulatory requirements.

Includes preventive maintenance and on-site repairs with replacement parts and labour

^*Available at time of capital purchase or at the discretion of Hillrom

Post-Warranty Solutions Available	SmartCare Prevention**	SmartCare Complete**
Available at the time of capital purchase	✓	✓
Available to add, during life of the equipment	✓	✓^*
Hillrom-certified service engineer	✓	✓
Scheduled preventive maintenance service report supplied	✓	✓
Corrective maintenance, on-site repairs, parts, labour and travel costs		✓
Genuine OEM replacement parts	✓	✓
Service plan preferred pricing on parts and service fees (if not covered under plan)	✓	✓
Electrical safety testing supports compliance to AS/NZS 3551 standard	✓	✓
Priority service	✓	✓

*Post assessment, at the discretion of Hillrom
 ** Includes firmware/software updates