Explore our service offerings.
Protect your patients with proactive service solutions
For fewer interruptions, better patient care and peace of mind
Decrease interruptions in care by up to 79% with proactive, preventive maintenance.1
Cut down on repair costs. Enjoy fast response times. Get the most value from your investment.
Be confident your equipment is performing at its best, is safe for patients and caregivers, and complies with regulatory requirements.
* Available at the time of capital purchase or at the discretion of Hillrom
POST WARRANTY SOLUTIONS AVAILABLE
|SmartCare Prevention||SmartCare Complete|
|Available at the time of capital purchase||✓||✓|
|Available to add, during life of the equipment||✓||✓*|
|Hillrom certified Service Engineer||✓||✓|
|Scheduled preventative maintenance service report supplied||✓||✓|
|Corrective maintenance, on site repairs, parts labour and travel costs||✓|
|Genuine OEM replacement parts||✓||✓|
|Service Plan preferred pricing on parts and service fees (if not covered under plan)||✓||✓|
|Electrical safety testing supports compliance to AS/NZS 3551 standard||✓||✓|
*Post assessment, at the discretion of Hillrom.
With additional product features and technologies comes a greater need for thorough preventive maintenance. Explore some of the checks Hillrom technicians complete during preventive maintenance on a Centrella® Smart+ Bed.