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A Hillrom service technician holds a tablet while inspecting a Centrella® Smart+ Bed

Beds and Stretchers

Explore our service offerings.

Protect your patients with proactive service solutions

For fewer interruptions, better patient care and peace of mind

Explore our service offerings

SmartCare Complete*

  • Includes on-site repairs with replacement parts and labour, plus preventive maintenance

SmartCare Prevention

  • Includes preventive maintenance or periodic inspections

* Available at the time of capital purchase or at the discretion of Hillrom

A Hillrom service representative inspects a Hillrom smart bed

POST WARRANTY SOLUTIONS AVAILABLE

SmartCare Prevention SmartCare Complete
Available at the time of capital purchase
Available to add, during life of the equipment ✓*
Hillrom certified Service Engineer
Scheduled preventative maintenance service report supplied
Corrective maintenance, on site repairs, parts labour and travel costs  
Genuine OEM replacement parts
Service Plan preferred pricing on parts and service fees (if not covered under plan)
Electrical safety testing supports compliance to AS/NZS 3551 standard
Priority Service

 

*Post assessment, at the discretion of Hillrom.

Why choose preventive maintenance?

With additional product features and technologies comes a greater need for thorough preventive maintenance. Explore some of the checks Hillrom technicians complete during preventive maintenance on a Centrella® Smart+ Bed. 

MATTRESS

SIDERAILS

SCALE SYSTEM

FUNCTIONAL CONTROLS

BRAKE & STEER SYSTEM

SAFETY FEATURES

References

1.  Hillrom customer results. Data on file.